Order Tracking
Expected your Duo Balls to have arrived by now? You can monitor your parcel's journey from our warehouse to your door using the tools below.
How to Track
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Find your Tracking Number: This was sent to you via email as soon as your order was dispatched.
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Enter the Number: Click the button below to be taken to the official Australia Post tracking portal.
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Check for Updates: If your order has just been shipped, please allow 24 hours for the first scan to appear in the system.
Delivery Estimates
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Standard Shipping: 2–6 Business Days.
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Express Shipping: 1–3 Business Days.
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New Zealand: 8–12 Business Days.
Missing an Update?
Occasionally, tracking scans can be delayed during peak transit periods. If your tracking number hasn't moved for more than 5 business days, please reach out to us at support@rrfitness.com.au so we can look into it with the carrier for you.